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windows live messenger Error: 80004005

If you are receving the error code 80004005 when signing into Messenger, do the following:

1. Determine what version of Messenger is installed on the computer, and then upgrade Messenger if it is required:
1.a. Click here to determine the most recent versions of Messenger for each operating system. If you are not running the latest version for your operating system, please install the most updated version.

2. Delete the cache files for Messenger. Follow the steps below based on which version of Messenger you are using:
2.a. For MSN Messenger:
2.a.i. If you are running Windows XP or Windows 2000 click Start, click Run, type cmd , and then click OK to open the command window.
2.a.ii. If you are running Windows 98 or Windows ME, click Start, click Run, type command , and then click OK.
2.a.iii. At the command prompt, type the following commands. After each command line, press ENTER:
cd\
cd %appdata%\microsoft
cd "msn messenger"
del /s listcache.dat

2.b. For Windows Live Messenger:
2.b.i. For Windows XP
Right click on the Start button and then click Explore to open Windows Explorer. On the Tools menu, click Folder Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Click to clear the Hide extensions for known file types check box . Click OK to close the Folder Options window.
Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them
C:\Documents and Settings\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts\ Your Messenger email address

Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.

2.b.ii. For Windows Vista
Click Start and then click Explore to open Windows Explorer. On the Organize menu, click Folder and Search Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Clear the Hide extensions for known file types check box. Click OK to close the Folder Options window.
Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them.
C:\Users\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Users\ Your Windows logon name \AppData\Local\Microsoft\Windows Live Contacts\ Your Messenger e-mail address

Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.

3. Try to sign in to Messenger again.

06.04.2008. 18:21

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